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Carnival settles U.S. claims of disability discrimination
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Carnival settles U.S. claims of disability discrimination

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NEW YORK — The world’s largest cruise provider and the Justice Department announced a settlement Thursday regarding access for people with disabilities on 62 ships in the Carnival, Holland America and Princess Cruises brands.

Miami-based Carnival Corp. will pay a civil penalty of $55,000 to the government and $350,000 in damages to individuals harmed by past discrimination, the government announced.

The settlement is the result of an investigation of complaints by the Justice Department. Among the complaints were allegations that the company failed to properly provide and reserve accessible cabins for individuals with mobility disabilities; afford individuals with disabilities the same opportunities to participate in programs and services, including leaving the ship and returning; and provide effective communication during emergency drills.

Under the settlement, the government will for the first time require a cruise company to provide a minimum number of accessible cabins and to develop a remediation plan to comply with the Americans with Disabilities Act, according to the Justice Department.

“People with disabilities who travel must be able to count on getting the accessible cabin they reserve and the cruise lines must provide equal access to the choice of amenities and attractions that passengers expect from a major cruise company like Carnival Corporation,” Vanita Gupta of the Justice Department’s Civil Rights Division said in a statement.

The government said Carnival cooperated with the investigation.

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